Phone Status Monitoring

Description

This web-based service enables a user to monitor a configurable set of users in the user’s business group. This service provides critical call detail and group member status for effective attendant call routing. Entirely web-based, this service surpasses legacy PBX consoles, and seamlessly combines with Masergy applications such as Auto Attendant, for enhanced attendant solutions.

How to

You can set up a list of a few contacts (under web portal >> Client Applications >> Broadworks Receptionist Enterprise also known as Phone Status Monitoring). You can also view the entire list of all numbers in your group. You can search by last name, sort by first name, etc.